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Manager, Information Security Operations

Information Systems & Technology
1900689 Requisition #
TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.

The Information Security Operations Manager position is with the TriNet Technology team. This position is responsible for managing a team responsible for the 24x7 SOC team, augmented with an Incident Detection and Response service provider. The Security Operations team is the focal point for the execution of the response process and coordination of relevant parties when an information security incident occurs. The team is also responsible for maintaining the preparedness of TriNet for effective response and for supporting other teams responding to incidents that have peripheral security implications.
Primary Responsibilities Include:
• Analyze, communicate, investigate, and report information security incidents including formal documentation, incident tracking, resolution activities, and future improvement opportunities to help mitigate future threats.
• Manage logging configuration and data collection into logging servers and SIEM to provide a central point for monitoring and alerting against suspicious or unusual. Recommend and implement defense improvements based on observed activity, common threat patterns, and opportunities to improve controls. Defend websites, applications, databases, servers (on premises and cloud), networks, desktops, and other end points
• Develop and advance the SOC capabilities over a short-term and long-term roadmap that focuses on Threat Intelligence, Threat Hunting, Indicators of Compromise, and Data Enrichment.
• Build internal processes and procedures to conform to frameworks such as NIST
• Continuously update and improve response processes and procedures based on process review. Recommend new capabilities to help with threat identification, response, and prevention, including the automation of response
• Serve as the focal point for engagement between the Security Operations Center, business units and 3rd parties
• Utilize commercial intelligence providers to gain insight into existing activities in the hacker and fraudster communities, as well as planned activities and emerging motivations.
• Develop and maintain the IT security incident response process, including all required supporting materials.
• Organize, participate in and, if required, chair post-incident reviews for presentation to the senior management.

• Bachelor's or master's degree in IT, engineering, business, management or a related field, or equivalent work experience
• Tertiary qualifications in information or IT security, or industry qualifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM) or the equivalent
• In-depth experience in security incident management processes and tools
• Ten to 15 years of technology experience, including troubleshooting and performing root cause analysis of complex IT solutions

Knowledge and Skills Required:

• Excellent oral and written skills
• People management experience
• High levels of integrity in the conduct of personal and professional affairs
• Calmness and clarity of thought under pressure
• Ability to maintain confidentiality
• Ability to maintain the goals and culture of the organization
• Ability to understand the values of team members and to motivate them appropriately
• Understanding of strategic business objectives and the ability to drive results toward those objectives.
• Methods and motivations adopted by hackers to attack IT platforms and automated information systems
• IT security incident management processes and tools
• IT operations and support organizations
• IT security risk assessment
• IT security forensic techniques, tools and procedures

Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact a company manager, a company officer or a TriNet HR representative to request such an accommodation.

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