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Supervisor, Workers Compensation Classifications

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Insurance Services
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1901098 Requisition #

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.

JOB SUMMARY/OVERVIEW
The Supervisor of Workers Compensation Classifications is responsible for the daily oversight and direction of the team. The person in this position will understand and evaluate Workers’ Compensation coding and resolve all escalated issues.


ESSENTIAL DUTIES/RESPONSIBILITIES
• Responsible for the daily oversight and direction of the Workers’ Comp classifications function
• Maintain a positive carrier relationship with Chubb and Zurich and participate in the annual premium audits.
• Lead the training programs for the company’s internal employees as it relates to the Workers’ Compensation classification.
• Participate in key company sponsored committees.
• Assist Manager with review of WC Classification team processes and procedures.
• Serve as the team spokesperson to clients and company leadership related to WC Classification questions and policies.
• Identify opportunities for cost efficiencies and revenue generation, as well as areas that can be re-engineered to gain greater efficiency.
• Work cross functionally to identify and implement improved classification processes and procedures.
• Produce weekly and monthly departmental metrics reports
• Act as team lead on various product integration projects.
• Directly supervise multiple employees and carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Other projects and responsibilities may be added at the Manager’s discretion.


JOB REQUIREMENTS AND QUALIFICATIONS
• Education: Bachelor's degree (B.A.) from four-year college or university preferred; or equivalent combination of education and experience.


Training Requirements (licenses, programs, or certificates):
Insurance or risk management certification preferred.


Experience:
• Minimum 4 years’ experience in WC Premium Audit and/or Underwriting
• 0-2 years of leading a team engaged in Premium Audit, Underwriting or WC Classifications operations.
• Prior experience in the PEO industry preferred

Other Knowledge, Skills and Abilities:
• Proven expertise in working with and understanding the key risk features inherent in businesses and how this translates to overall Workers’ Compensation risk evaluation
• Knowledge of NCCI basic manual classification codes and the placement of workers into proper class codes
• Ability to lead communications with various internal departments, insurance carriers and external consultants
• Understanding of state laws related to Workers’ Compensation regulatory issues and state PEO regulations
• General knowledge of NAICS industry coding and hazard group classifications
• Excellent verbal and written communication skills and ability to communicate with employees at all levels of the organization
• Excellent presentation and facilitation skills
• Proficient in Microsoft Office Suite and the proven ability to prepare spreadsheets using formulas


To perform the job successfully, an individual should demonstrate the following competencies:
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.
- Customer Service – Leads resolution of difficult or emotional customer situations; Responds promptly to customer needs.
- Team Work - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views.
- Judgment - Exhibits sound and accurate judgment; Includes appropriate people in decision-making process.
- Analytical - Collects and researches data; Designs work flows and procedures.
- Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
- Ethics - Works with integrity and ethically.
- Adaptability - Able to deal with frequent change, delays, or unexpected events.

WORK ENVIRONMENT/OTHER INFORMATION (Travel required, physical requirements, on-call schedules, etc.)
• Limited travel may be required
• Work in clean, pleasant, and comfortable office setting
• Ability to be on-call for time-sensitive deadlines and meetings
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.

TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact a company manager, a company officer or a TriNet HR representative to request such an accommodation.

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