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Customer Experience
1900384 Requisition #

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.

TriNet has a nationwide presence and an experienced executive team. Our stock is publicly traded on the NYSE under the ticker symbol TNET. If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR.



The Payroll Specialist is responsible for the timely and accurate processing of multi-state payroll for current customers which includes all processing activities together with computing wage and overtime payments, calculating and recording payroll deductions and processing miscellaneous payments.  Reviews wages computed and corrects errors to ensure payroll accuracy, prepares payroll reports and conducts special research.  Responds and assists in payroll issue resolution from Account Managers and other departments within the organization. 


The purpose of the position is to add value by contributing towards the company’s mission of helping customer companies succeed through strategic outsourcing partnerships built with POISE (acronym for TriNet’s Core Values) and creating the best place to work. Supports the company’s objectives of 1) growth; 2) great and enduring company; and 3) client centricity.



- Compile payroll data, enter data, compute and post wage, and reconcile errors to maintain payroll records.

- Responsible for high volume processing both on-cycle and off-cycle multi-state payroll for customers including termination and separation checks.

- Audit payroll information for accuracy.

- Calculate and process Federal and State tax and social security withholdings, other deductions, insurance, benefits, 401(k) contributions and company match.

- Record changes affecting net wages, such as exemptions, insurance coverage, and loan payments for each employee.

- Assist in preparing periodic reports of earnings, taxes and deductions.

- Resolve payroll discrepancies by collecting and analyzing information.

- Provide payroll information by answering questions and requests.

- Ensure that payroll-related transactions are processed in compliance with policies and procedures.

- Perform actions necessary to track and determine regular and overtime pay, and factors commission-based income or bonuses into an employee's salary.

- Review and process payroll adjustments, including vacation, sick, and other time off.

- Maintain knowledge of rules and laws which govern the payroll administration practices.

- Other projects and responsibilities may be added at the manager’s discretion.




Education: Associates degree or equivalent combination of education and experience.


Training Requirements (licenses, programs, or certificates): Payroll certification preferred.



- Minimum 2-3 years experience in Payroll

- Experience with multi-state payroll preferred

- Prior PEO experience preferred

- Customer service experience preferred


Other Knowledge, Skills and Abilities:

- Ability to maintain strong level of confidentiality

- Strong verbal and written communication skills

- Ability to communicate with employees at all levels of the organization

- Basic understanding of both state and federal payroll regulations

- Attention to detail imperative.

- Knowledge of multi-state payroll

- Excellent interpersonal skills

- A demonstrated commitment to high professional ethical standards and a diverse workplace

- Ability to adapt to a fast paced continually changing and deadline-driven business and work environment while managing multiple priorities

- Excellent customer service skills

- Ability to work in a team oriented environment

- Proficient in Microsoft Office Suite



(Travel required, physical requirements, on-call schedules, etc.)

- Minimal travel required

- Work in clean, pleasant, and comfortable office setting   

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