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2000812 Requisition #

TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic partner and allowing them to focus on operating and growing their core businesses. Our full-service HR solutions include features such as payroll processing, human capital consulting, employment law compliance and employee benefits, including health insurance, retirement plans and workers’ compensation insurance.

TriNet has a nationwide presence and an experienced executive team.  Our stock is publicly traded on the NYSE under the ticker symbol TNET.  If you’re passionate about innovation and making an impact on the large SMB market, come join us as we power our clients’ business success with extraordinary HR. 

The Director, Small Business is responsible for delivering the sales plan for inside sales organization on a monthly basis. The presence of the Director, Small Business influences the behavior, productivity and professionalism of the sales department as well as ensuring inside sales representatives meet their sales quota. The Director, Small Business is accountable for all frontline Inside Sales initiatives and production through independent and collaborative sales actions to ensure results. The Director, Small Business is responsible for building and cultivating a team of sales reps who pursue new prospects and sell TriNet’s comprehensive solution which includes premium benefits, payroll, and HR services. The primary targeted markets comprise companies with 10-200 employees within the specific industry sectors.

The Director, Small Business is responsible for daily inspection of their rep’s calendars, regular coaching, and overall execution of the entire sales process from identification to close for each of their reps. The Director, Small Business is fully responsible for building an office-based culture of engaging and fulfilling work, managing each rep to their activity metrics and achieving success.

The successful Sales Director, Small Business demonstrates a thorough understanding of sales management cadence and operating methods, hires well and coaches and develops a team of world class sales reps. The successful Sales Director is a leader who inspires, drives and achieves a regional quota by running a balanced business through all available sales channels.

• Manage an inside sales team of 6-13 Sales Consultants.
• Recruit and hire outstanding sales talent who will be successful and bring value to the team.
• Build a team culture amongst the team by hiring and retaining world-class sales reps. Motivate the team to be their best.
• Create a high performing team by training, coaching and developing sales consultants to success across all aspects of their role.
• Manage team activity by setting and inspecting weekly goals, reviewing calendars and supporting prospecting call blocks, sales calls and networking events.
• Execute on the tactical requirements of front-line leadership: daily huddles, daily spiffs and incentive based competitions, on-call assistance and coaching within the sales cycle, pre-call tactical planning and post call follow up.
• Establish prospect calling plans to identify and contact significant prospective client opportunities, establish initial contacts and appointments, sell products and services and transform prospects into new clients.
• Achieve revenue targets by driving daily sales consultant activity within a local geography covering multiple industries.
• Drive team performance and accelerate deals by removing internal barriers, anticipating and resolving conflicts and driving team’s culture, activity, local ecosystem and hiring success .
• Attend sales calls and provide opportunity reviews and deal coaching.
• Run weekly sales meetings and regular one on ones.
• Manage and validate pipeline by assessing early-stage opportunities to ensure the team has enough pipeline at all times to meet or exceed quota.
• Inspect SFDC hygiene and review with reps to ensure all opportunities are current, accurate and complete.
• Meet or exceed forecast commit to Sales VP within 10%.
• Develop and implement quarterly and annual business plans to achieve goals and targets.
• Interact with Marketing and Sales Development to provide feedback on call campaigns and events, associations and other marketing investments.
• Use CRM tools to facilitate multiple aspects of the sales cycle.
• Demonstrate deep understanding of local market and TAM (total available market), sales cycle and PEO.
• Work collaboratively with their Industry Director peers to see that their teams focus on smart activity and the right prospects.
• Coordinate marketing and/or Channel team on local campaign activities.
• Work closely with Client Services and Sales Operations along with other cross departmental teams for prospect and client engagement.
• Engage in cross organizational collaboration with Sales Enablement, Product Marketing, Talent Acquisition, HR Business Partners and other internal teams to drive team productivity and success.

Please Note: TriNet reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.


TriNet is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. Any applicant with a mental or physical disability who requires an accommodation during the application process should contact recruiting@trinet.com to request such an accommodation.


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